About contact and response for domain failure

From 20:00 (Hong Kong time) yesterday, there is a phenomenon that the domain of gforex.asia cannot be referenced on some lines.

Since it will be an obstacle for the gforex.asia domain,

HP cannot be viewed
Unable to send / receive emails to gforex.asia

The situation such as has occurred.
※Because of domain failure, it will not affect WEB server or MT4 server.

In some cases, we may not be able to receive your inquiry even if you receive an inquiry from such a situation, and it is possible that even if you send it, it has not arrived to the customer. In addition, even if you have received a withdrawal application, the approval email may not be received, and there is a possibility that the withdrawal application has not been completed.

We are currently in the process of investigating, but it is an urgent response, so if you are in a hurry, please contact the following email address.

Contact information
info@gforex-mt4.asia

Information on progress

2020.05.29 13：00	For customers who wish to apply for withdrawal Currently, due to the above reasons, there are situations where e-mail cannot be sent and received, and despite receiving the withdrawal application, the approval e-mail cannot be received and many customers have not completed the withdrawal application. I am. If you are in a hurry, please contact us and we will do it one by one. Thank you for your cooperation. Contact (info@gforex-mt4.asia)
2020.05.29 15:56	About first aid measures for browsing the site The domain problem can be avoided by editing the hosts file as an emergency measure for the above domain problem. The method is described below. For Windows 7 / 8.1 / 10 Right-click on Notepad → Other → Run as administrator Open "C: \ Windows \ System32 \ drivers \ etc \ hosts" from "File"-> "Open" in Notepad Register the following in the last line and save by overwriting 174.133.117.117 gforex.asia For Mac With any Finder window open, "Edit"-> "Move to Folder" (Open with Shift + Command + G.) Enter "/ private / etc /" and click Move In the folder that opens, select the "hosts" file and right-click-> Get Info Open "Sharing and access rights" and click the lock mark at the bottom right Enter the administrator password Change everyone to read / write like the attached image Open the host file with your favorite editor. Add the following to the last line and save. 174.133.117.117 gforex.asia Please restart your PC.　※If it is not displayed even after restarting, please clear the cache of the browser. If you have any questions, please contact us and we will do it one by one. Thank you for your cooperation. Contact（info@gforex-mt4.asia）
2020.05.29 23:04	About domain failure recovery We would like to inform you that the domain failure that occurred on May 28th, from around 9:00 pm has been restored. You can now see the domain, so you can use it for browsing the HP, such as sending and receiving emails. We apologize for any inconvenience this may have caused you. Also, to all of you who have taken action with regards to the procedure above, “About emergency measures for site browsing”, be sure to restore to their original setting. We apologize for the inconvenience. Thank you. We, including all the staff, would like to apologize for any inconvenience this may have caused you. We look forward to your continued support of GEMFOREX.

2020.05.29 13：00

For customers who wish to apply for withdrawal

Currently, due to the above reasons, there are situations where e-mail cannot be sent and received, and despite receiving the withdrawal application, the approval e-mail cannot be received and many customers have not completed the withdrawal application. I am. If you are in a hurry, please contact us and we will do it one by one. Thank you for your cooperation. Contact (info@gforex-mt4.asia)

2020.05.29 15:56

About first aid measures for browsing the site

The domain problem can be avoided by editing the hosts file as an emergency measure for the above domain problem. The method is described below.

For Windows 7 / 8.1 / 10

Right-click on Notepad → Other → Run as administrator
Open "C: \ Windows \ System32 \ drivers \ etc \ hosts" from "File"-> "Open" in Notepad
Register the following in the last line and save by overwriting

174.133.117.117 gforex.asia

For Mac

With any Finder window open, "Edit"-> "Move to Folder"
(Open with Shift + Command + G.)
Enter "/ private / etc /" and click Move
In the folder that opens, select the "hosts" file and right-click-> Get Info
Open "Sharing and access rights" and click the lock mark at the bottom right
Enter the administrator password
Change everyone to read / write like the attached image
Open the host file with your favorite editor.
Add the following to the last line and save.

174.133.117.117 gforex.asia

Please restart your PC.　※If it is not displayed even after restarting, please clear the cache of the browser.

If you have any questions, please contact us and we will do it one by one. Thank you for your cooperation. Contact（info@gforex-mt4.asia）

2020.05.29 23:04

About domain failure recovery

We would like to inform you that the domain failure that occurred on May 28th, from around 9:00 pm has been restored. You can now see the domain, so you can use it for browsing the HP, such as sending and receiving emails. We apologize for any inconvenience this may have caused you.

Also, to all of you who have taken action with regards to the procedure above, “About emergency measures for site browsing”, be sure to restore to their original setting. We apologize for the inconvenience. Thank you.

We, including all the staff, would like to apologize for any inconvenience this may have caused you. We look forward to your continued support of GEMFOREX.